Terms and Conditions | supporting-champions

Terms and Conditions

Website terms and conditions

By using our site you accept these terms.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

Information about us

Our site is operated by Simply Said Limited trading as “Supporting Champions” (we). Our main trading address is 56 Brookfields Way, East Leake, Nottinghamshire, LE12 6HD.

 

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

·       Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

·       Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase goods or services from our site, our terms and conditions of supply will apply to the sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products and services, our users' needs and our business priorities.

 

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at enquiries@supportingchampions.co.uk.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards, blogs and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on enquiries@supportingchampions.co.uk.

Our responsibility for loss or damage suffered by you

·       We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

·       Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you and you should refer to those terms for details.

·       We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

·       We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

·       use of, or inability to use, our site; or

·       use of or reliance on any content displayed on our site.

·       In particular, we will not be liable for:

·       loss of profits, sales, business, or revenue;

·       business interruption;

·       loss of anticipated savings;

·       loss of business opportunity, goodwill or reputation; or

·       any indirect or consequential loss or damage.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact enquiries@supportingchampions.co.uk.

Which country's laws apply to any disputes?

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Privacy Statement

SUPPORTING CHAMPIONS PRIVACY NOTICE

This Privacy Policy (the “Notice”) explains what personal data (information) we hold about you, how we collect it and how we use and may share information about you for marketing purposes. We are required to notify you of this information under data protection legislation, including the General Data Protection Regulation. Please ensure that you read this Notice carefully and any other similar notice we may provide to you from time to time when we collect or process personal information about you.

 

ABOUT US

Simply Said Limited trading as “Supporting Champions”, is incorporated and registered in England and Wales with company number 10046459, our registered office being at 56 Brookfields Way, East Leake, Loughborough, England, LE12 6HD  (“Supporting Champions").

 

Supporting Champions is a ‘data controller’ for the purpose of relevant data protection legislation, including the General Data Protection Regulation (“GDPR”) for the information which it collects for marketing, recruitment and employment purposes.

 

WEBSITE, DIGITAL PLATFORMS & COOKIES

Please note that our website, www.supportingchampions.co.uk and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience.  We are only responsible for the privacy practices and security of our own digital platforms and therefore we recommend that you check the privacy and security policies of each and every other website / digital platform that you visit.

 

In common with many other website operators, we use standard technology called ‘cookies’ on our website.  Cookies are small pieces of information that are stored by the browser on your computer’s hard drive and they are used to record how you navigate websites on each visit.

 

For further information on how we use cookies you can access a copy of our Cookie Policy by visiting the following site.

 

WHAT INFORMATION DO WE COLLECT?

All personal information that we collect about you will be recorded, used and protected by us in accordance with applicable data protection legislation, including the General Data Protection Regulation and this Notice. 

 

We may supplement the information that you provide with other information that we obtain from our dealings with you, however we will not use that information for purposes which are not clear when you provide your details. 

 

We may collect the following information about you when you enquire about our services:

  • Name

  • Name of your organisation (if applicable)

  • Address

  • Email address

  • Telephone number

  • Details of your enquiry and requests

 

HOW WE COLLECT THE INFORMATION

We may collect this information from you directly through online contact forms on our website, on email, in person or via other digital platforms including social media.

 

WE USE YOUR DATA FOR THE FOLLOWING PURPOSES:

  • To administer and provide products and services you request or have expressed an interest in, such as upcoming presentations and events;

  • To enable us to communicate with you about events or services that you have requested or expressed an interest in, such as upcoming presentations and events;

  • To communicate with you in the event that any products or services you have requested are unavailable;

  • For record keeping purposes;

  • To create an individual profile for you so that we can understand and respect your preferences; and

  • To personalise and/or tailor marketing communications to you

 

When you interact with our digital platforms, we may also automatically collect the following information about your visit:

  • How you have reached our digital platform and the internet protocol (IP) address you have used;

  • Your browser type, versions and plug-ins and your operating system;

  • Your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page and other page interaction information;

  • Information collected in any forms you complete such as our online enquiry forms; and

  • News, offers and opportunities from us

 

The processing of personal data is necessary for the purposes of legitimate interests pursued by Supporting Champions, such as, for the purpose of providing products and services including notifications about upcoming events and to tailor our communications to you in line with your preferences.

 

We do not process special categories of personal data for marketing purposes.

 

MARKETING

You can update your marketing preferences or unsubscribe from communications from us at any time by emailing enquiries@supportingchampions.co.uk

 

SHARING INFORMATION

We will not use your data for purposes that are not clear when you provide your details and will not disclose data outside of Supporting Champions except in limited circumstances which are outlined below.

 

We may share your data with third parties (a) if we are under a legal duty to do so, (b) if it is necessary to do so to enforce our contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons and/or, (e) otherwise as permitted under applicable law.

 

TRANSFER OF DATA OUTSIDE THE EEA

Please note that Supporting Champions does not transfer data outside of the EEA for marketing purposes.  In the event there is a requirement to transfer data outside of the EEA from time to time, we will take all necessary steps to ensure the data is afforded the same safeguards and controls as those applied within the EEA. 

 

DATA RETENTION

Supporting Champions will retain your data for as long as is reasonably necessary for the required services to be provided to you and will not be retained indefinitely or for reasons incompatible with relevant data protection legislation, including the General Data Protection Regulation.

 

YOUR RIGHTS

Under the General Data Protection Regulation, you have a number of important rights regarding your personal information.  In summary these rights are as follows and include the right to:

  • Request access to personal information;

  • Request inaccurate information to be reviewed and corrected;

  • Request a restriction to the processing of personal information;

  • Request personal information held by Supporting Champions to be erased in certain circumstances;

  • Request a copy of the personal information that has been provided to us;

  • Object to the processing of personal information or the continued processing of personal information; and

  • Request not to be subject to automated decision making which produces legal effects that concern or affect you in a significantly similar way

 

Further information regarding the rights under the General Data Protection Regulation can be found by visiting https://www.ico.org.uk  These rights are subject to the conditions and restrictions set out in the General Data Protection Regulation and the Data Protection Act 2018.

 

Should you wish to make a request to exercise any of the above rights you should contact us via email at enquiries@supportingchampions.co.uk

 

When contacting us please ensure that you provide relevant information to allow us to identify you (this can include confirmation of any of the unique or personal identifiers we hold about you such as address) and state the right or rights that you wish to exercise.  We may need to contact you to request further information to verify your identity.

 

We will respond to you within one month from when we receive a valid request.

 

 

 

KEEPING YOUR PERSONAL INFORMATION SECURE

Supporting Champions takes the security of personal information seriously and we have appropriate measures, safeguards and protocols in place to ensure that data is kept secure, is only accessed by those individuals authorised to do so and where there is a legitimate need to access the data.  Appropriate and reasonable steps are in place to reduce the risk of unauthorised access to personal data held by us (either through accidental disclosure or deliberate act) and in line with our obligations under applicable data protection legislation, including the General Data Protection Regulation.

 

WHERE TO MAKE A COMPLAINT

If you have a complaint regarding any aspect of your personal data or this Notice, please write to us via enquiries@supportingchampions.co.uk

 

If you are not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

You can also contact the Information Commissioner’s Office by visiting their website https://www.ico.org.uk

 

CHANGES TO THIS PRIVACY NOTICE

We aim to meet high standards and so our policies and processes are subject to review.  From time to time we may change this Notice and will inform you, usually in writing or by publishing updated content to our website, www.supportingchampions.co.uk

 
 

Cookies Policy

 
We may collect information about your computer, including obtaining information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

 

What is a cookie?

 

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

 

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

 

We use Google to analyse the use of this website. Google generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy

 

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. This will, however, have a negative impact upon the usability of many websites, including this one.